Requested a reward from FTM?
Keep checking your inbox, spam, and junk folders.
FTM says that if it contacts you about a reward request and you fail to acknowledge or respond within 36 hours, the request can be automatically rejected.
A payment-method change request may also affect eligibility for the 24-hour guarantee if you don't respond in time.
Your trading isn't the only thing to manage—your inbox matters too.